Q:"How long will my order take to arrive?" A: While we have no control over each countries postal delivery system, it will usually arrive well within 10 working days after we post it out.

Q:"If I order an opener today, when will you send it out?" A: We endeavour to ship within 24 hours of receiving the order Monday - Friday except for some public holidays.

Q:"My Antique Copper finish is dull and smudged - how can I bring it back to life?" A: A good dab of 'Brasso' or other metal polish compounds applied to a cloth and then rubbed onto the blade will bring out it's lustre. But, please remember these are coated with a special plating that reacts to air, moisture, humidity, skin etc so every blade is unique.

Q:"Will my opener come with a gift bag?" A: Yes!

Q:"I ordered from the Hand Jive website a few days ago and haven't heard anything" A: In all likelihood, your order is already on it's way. We won't contact you about your order unless there is some issue, like with the delivery address for example.